The purpose of this Code of Ethics is to:
- Define the ethical principles of syd™ practitioners in client management, consultation, education, research, and administration.
- Provide standards of behaviour and performance that form the basis of professional accountability to the public.
- Provide guidance for syd™ practitioners facing challenges, regardless of their professional roles and responsibilities.
- Educate syd™ professionals and the public regarding the core values, ethical principles, and standards that guide professional conduct for each of the professions represented by the company.
- Establish the standards by which syd™ can determine if a practitioner listed on the platform has engaged in unethical conduct.
No code of ethics is exhaustive nor can it address every situation. syd™ listed practitioners are encouraged to seek additional advice or consultation in instances where the guidance of the Code of Ethics may not be definitive.
This Code of Ethics is built upon the roles of the multiple listed practitioners that may be working with the company. Not all of the roles will apply to each practitioner. These roles include but are not limited to; (management of clients, consolation, education, research, and administration), the core values of each of the professions represented, and the multiple realms of ethical actions (individual, organisation, and societal).
syd™ listed practitioners are guided by a set of seven core values: ownership and empowerment, integrity and transparency, accountability, altruism, compassion/caring, excellence, professional duty. Throughout the document, the primary core values that support specific principles are indicated in parentheses. Unless a specific role is indicated in the principle, the duties and obligations being delineated pertain to the roles of the practitioner.
Fundamental to the Code of Ethics is the obligation of syd™ listed practitioners to empower, educate, and enable those with impairments, activity limitations, participation restrictions, and disabilities to achieve greater independence, health, wellbeing, and enhance the quality of life.
Practitioners shall promote their relationship with the company in the context of the following principles:
Principle 1: syd™ Practitioners shall respect the inherent dignity and rights of all individuals. (Core Values: Compassion, Integrity)
syd™ practitioners shall act in a respectful manner toward each person regardless of age, gender, race, nationality, religion, ethnicity, social or economic status, sexual orientation, health condition, or disability. They shall recognize their personal biases and shall not discriminate against others.
Principle 2: syd™ Practitioners shall be trustworthy and compassionate in addressing the rights and needs of clients. (Core Values: Altruism, Compassion, Professional Duty)
syd™ practitioners shall adhere to the core values of their profession and shall act in the best interests of clients over the interests of the practitioner.
2a. All practitioners shall provide services with compassionate and caring behaviours that incorporate the individual and cultural differences of clients.
2b. Practitioners shall collaborate with clients to empower them in decisions about their health and wellbeing.
2c. Practitioners shall protect confidential client information and may disclose confidential information to appropriate authorities only when allowed or as required by law.
Principle 3: syd™ Practitioners shall be accountable for making sound professional judgements.
(Core Values: Excellence, Integrity)
3a. Practitioners shall demonstrate independent and objective professional judgement in the client's best interest in all practice settings.
3b. Practitioners shall make judgements within their scope of practice and level of expertise and shall communicate with, collaborate with, or refer to peers or other professionals when necessary.
3c. Practitioners shall not engage in conflicts of interest that interfere with professional judgement.
Principle 4: syd™ Practitioners shall demonstrate integrity in their relationships with clients, families, colleagues, students, research participants, other care providers, employers, payers, and the public. (Core Values: Integrity)
4a. Practitioners shall provide truthful, accurate, and relevant information and shall not make misleading representations.
4b. Practitioners shall discourage misconduct by care professionals and report illegal or unethical acts to the relevant authorities, when appropriate.
4c. Practitioners shall report suspected cases of abuse involving children or vulnerable adults to the appropriate authority, subject to the law.
4d. Practitioners shall not engage in any intimate relationships with any of their clients, supervisors, or students.
4e. Practitioners shall not harass anyone verbally, physically, emotionally, or sexually.
Principle 5: syd™ Practitioners shall enhance their expertise through the lifelong acquisition and refinement of knowledge, skills, abilities, and professional behaviours. (Core Values: Excellence)
5a. Practitioners shall achieve and maintain professional competence.
5b. Practitioners shall take responsibility for their professional development based on critical self-assessment and reflection on changes in their specific area of practice, education, care delivery, and technology.
5c. Practitioners shall evaluate the strength of evidence and applicability of content presented during professional development activities before integrating the content or techniques into practice.
5d. Practitioners shall cultivate practice environments that support professional development, lifelong learning, and excellence.
Principle 6: syd™ Practitioners shall promote organisational behaviours and business practices that benefit clients and society. (Core Values: Integrity, Accountability)
6a. Practitioners shall promote a practice environment that supports autonomous and accountable professional judgements.
6b. Practitioners shall seek remuneration as per their normal course of business and reasonable for professional services provided. Price discrimination of any type or form shall not be practiced.
6c. Practitioners shall not accept gifts or other considerations that influence or give an appearance of influencing their professional judgement.
6d. Practitioners shall fully disclose any financial interest they have in products or services that they recommend to clients.
6e. Practitioners shall be aware of charges and shall ensure that documentation and coding services, if and when applicable (e.g. physical therapy services) accurately reflect the nature and extent of the services provided.
6f. Practitioners shall refrain from employment arrangements, or other arrangements, that prevent practitioners from fulfilling professional obligations to clients.
Principle 7: syd™ Practitioners shall treat clients and business collaborators with a considerate level of respect and take account of personal circumstances that might require a higher level of understanding, compassion, and empathy. (Core Values: Respect, Understanding)
7a. Practitioners shall take note of previous conditions and injuries for their clients and shall endeavour to tailor the practice to the respective circumstances both past and present.
7b. Practitioners shall treat clients and business collaborates with utmost respect irrespective of personal views or circumstance.