Get to know iamYiam
What is Syd?
Is there an app?
Where is iamYiam available?
What is the Life Quality Index?
What is the point of all the questions?
What is the recommended health goal based on?
Account & Registration
How do I change my password?
I’ve forgotten my password
I’ve forgotten my username
How do I change my account details?
How do I delete my account?
Can I download my personal data?
Ordering & Shipping
Where do you ship the kit?
I haven’t received my DNA kit yet
I have received my order but it is damaged
How long will it take to receive my order?
I haven’t received my supplements order yet
How do you choose practitioners/therapists?
Sessions & Bookings
I had connection issues and missed my online booking, can I be refunded?
Sample Collection & Results
Have you received my sample?
Do my results come with an explanation and recommendations?
What happens if my sample fails to yield sufficient DNA?
I’m having trouble collecting my sample
When should I take the test?
How do I provide a saliva sample?
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Payments, Coupons and Credits
Why was my payment declined?
Can I pay with cash?
Can I use PayPal?
What payment options are available?
How do I change my currency?
Cancellations & Refunds
What is your refund policy?
How long will my refund take?
Security and Privacy
Is my data safe?
Who can see my information?
What are the terms and conditions?
Get in Touch
Interested in joining iamYiam?
What are your contact details?
How can I make a complaint?